Orders:
1. What types of clothing do you offer?
We offer a wide variety of stylish and trendy clothing for women, including dresses, tops, shirts, bottoms, and kurtis. Each piece is crafted with attention to detail and high-quality fabrics to ensure both style and comfort.
2. How do I place an order?
Browse our collection, select your desired items, choose the correct size, and add them to your cart. Once you're ready, proceed to checkout, where you can enter your shipping details and complete your purchase.
3. What sizes are available?
We offer a range of sizes to fit every body type. Please refer to our size guide on each product page for detailed measurements to find the perfect fit.
4. How do I know which size to order?
Check our size guide on each product page for specific measurements. If you’re unsure, feel free to contact our customer service team for assistance.
5. Can I make changes to my order after it’s been placed?
We strive to process orders as quickly as possible. If you need to make changes, please contact our support team within 24 hours of placing your order, and we'll do our best to accommodate your request.
6. What are the payment options available?
We accept various payment methods, including credit cards, debit cards, and online payment gateways. All transactions are secure to ensure a safe shopping experience.
7. How long will it take to receive my order?
Delivery times vary depending on your location. Typically, orders are processed within 2-3 business days and shipped within 5-7 business days. You’ll receive a tracking number to monitor your order’s progress.
8. Do you offer returns or exchanges?
We don't accept returns, only exchange is available within 14 days of delivery, provided the items are in their original, unworn condition.
9. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email. Simply click the link to see the latest updates on your shipment.
10. Do you ship internationally?
Yes, we do offer international shipping. Shipping times and fees vary depending on the destination country. Any additional customs fees are the responsibility of the buyer.
11. How do I contact customer support?
For any questions or concerns, feel free to reach out via our Contact Us page, or email us directly at officialrumafashion@gmail.com We’re here to help!
